CONDITIONS OF USE
The products we present on our website are a careful selection from our collection. We have paid special attention to displaying the colors and characteristics of our products with great precision.. By discounted, Each monitor's calibration is different and we cannot guarantee that your monitor will display colors accurately..
GLA EMPORDÀ does not assume any responsibility for any discrepancies that may exist between the printed documents and the electronic version published on this website.. In case of discrepancy between the printed version and the one published on the website, the printed version will prevail.
You will have the possibility to rate and comment on our products; to avoid offensive comments, violent, illegal, spam, etc., these will be subject to our validation. You will be solely responsible for the comments you may leave on our website and Gla Empordà is in no case responsible for them nor has the obligation to publish them..
Prices on our website are shown in euros.
In accordance with current legislation, Any purchase made from our website will be subject to Value Added Tax (IVA).
According to Spanish regulations, We are obliged to issue an invoice for orders greater than 3.000 € (VAT included).
Shipping costs will be added to the purchase summary, before making payment.
Gla Empordà reserves the right to modify the prices shown on the site without prior notice..
The price of the products will be the one stipulated at any time on our website., except in case of manifest error. Although we try to ensure that all prices on the page are correct, errors may occur. If we discover an error in the price of the products you have ordered, We will inform you as soon as possible and give you the option to reconfirm the order at the correct price or cancel it.. If we are unable to contact you, The order will be considered canceled and the amounts that have been paid will be fully refunded..
We will not be obliged to supply the(los) product(s) at the wrong lower price (even if we have sent you shipping confirmation) if the error in the price is obvious and unambiguous and could have reasonably been recognized by you as an incorrect price.
The rights recognized by current legislation are protected..
Gla Empordà accepts payments by credit or debit card (Visa, Visa Electron, Mastercard y Maestro), Pay Pal and bank transfer.
To protect security when paying by credit or debit card, we use secure payment systems. Confidential payment data is transmitted directly and in encrypted form (SSL) to the financial institution. When making payment through secure payment gateway, The system will automatically verify that the credit card is activated by secure e-commerce. You will then connect with the card-issuing bank, which will request authentication and authorization of the operation..
For transfer payments, This must be done from a bank in the European Union, with the client assuming absolutely all expenses., ensuring that Gla Empordà receives the full amount of the order (shipping and taxes included).
At the time you make the transfer to us, You must indicate as a reference the name of the order and the name and surname of the client. The deadline to make the transfer will be 3 days since the order has been placed. This will not be confirmed until the charge to our account has been made effective.. If after the five-day period we have not received the income, we will proceed to cancel the order.
Data to carry out the transfer
Recipient: Gla Empordà SC
IBAN: IBAN: ES58 2100 0031 24 0200660416
Affair: (The order number, name and surname)
After clicking on “comprar” You will receive an email as proof of receipt. This does not imply that the order has been accepted., since it is an offer that is made to us for making a purchase. Orders are subject to our verification and acceptance. We will confirm acceptance by sending an email informing you that the order is being shipped. (shipping confirmation). Only at that moment will the contract between you and us be formalized.
Only Gla Empordà products listed in the shipping confirmation will be the subject of the contract.. We will not be obliged to supply any other products that may have been ordered until we confirm shipment to you in a separate shipment confirmation..
Gla Empordà may refrain from placing orders that do not present sufficient guarantees of solvency., that are incomplete or incorrect or in the event that Gla Empordà products are not available, without liability for you or third parties. In any case, We are committed to informing and, if we have already charged you the amount of the order, We will proceed to refund the amount you have advanced.
You accept that the products offered by Gla Empordà in its online store are subject to stock limits.. All orders for Gla Empordà products are subject to availability.. If any product is not available once the order has been placed, we will inform you as soon as possible. Then, You can modify your order or cancel it.
Until we have accepted your order (even though it has already been charged), there will be no contract between both parties. If the order is not accepted and we have already charged you, the amount will be fully refunded.
Gla Empordà reserves the right to modify the products offered on the website at any time without prior notice..
For security reasons, You will not be able to place orders greater than 1.000 € within a period of 15 days. If you are interested in making purchases greater than said amount or quantity, We invite you to contact our customer service through our contact form at www.glaemporda.com.
Gla Empordà is not responsible nor does it guarantee that access to this website is uninterrupted or error-free.. Nor is it responsible or guaranteed that the content or software that can be accessed through this website, is free from error or cause damage. In no case will Gla Empordà be responsible for losses, damages or losses of any kind that arise due to access and use of the website, including but not limited to those caused by computer systems or those caused by the introduction of viruses.
Gla Empordà is not responsible for any damage that may be caused to users due to inappropriate use of this website.. In particular, is not responsible in any way for falls, interruptions, lack or defect of telecommunications that could occur during any operation, even of a financial nature.
The services offered on this website can only be used correctly if the technical specifications for which it has been designed are met..
If you receive a wrong order or a defective product, We kindly ask you to contact us immediately, within a period of 24 hours, through our contact form at www.glaemporda.com and indicate the error or defect along with your personal data.
In the case of problems with packaging, You must notify the courier company at the time of receipt of the order., indicating it on the receipt note or on the delivery person's electronic tablet.
We will proceed to carefully examine the returned product and will inform you by email within a reasonable period of time if the return or replacement of the product is appropriate. (we proceed). The return or replacement of the item will be made as soon as possible and, in any case, during the 30 days following the date on which we send you an email confirming that the return or replacement of the non-conforming item is appropriate.
The amounts paid for those products that are returned due to some defect or defect, when it really exists, will be fully refunded, including delivery costs incurred to deliver the item to you.
The refund will be made in the same payment method. In the case of transfer, You must indicate an account number on the return form to make the payment..
The rights recognized by current legislation are protected..
Shipping information
The transportation of Gla Empordà products will be carried out by express delivery from Correos or the SEUR company., that will carry out the door to door service, usually within a period of 48/72 H from our shipping confirmation.
The shipping cost will be 4,66 € for standard shipments and if the amount of articles included in the order exceeds 100,00 € Porte will be free.
Once the order leaves our warehouses, An email will be sent to you notifying you that your order has been accepted and is being shipped.
Orders will be sent to the delivery address that you have provided in the form., so it is important that you pay attention when filling in the delivery address information. We will not be responsible if the delivery address is incorrect or incomplete..
You will be able to track the status of your order through the area “my account” on our website.
If you choose PayPal as your payment method, once the order is placed, It is not allowed to make any type of change in the shipping address.
To resolve any questions about the transportation and delivery process, You can contact the Seur information telephone number: 902 10 10 10 (from Monday to Friday 08:00 a 20:00, Saturdays of 09:00 a 14:00) indicating the tracking number or directly through our contact form at www.glaemporda.com.
You must notify Gla Empordà of cases of non-reception of orders greater than 5 business days.
If it is impossible for us to deliver, The courier company will contact the customer again to agree on a new delivery date.
When your order is delivered, You must check that everything is in accordance with what you have requested. If there is any discrepancy or problem with the order, You must contact Gla Empordà through our contact form at www.glaemporda.com providing your personal information and order number as well as recording the discrepancy or problem and, shortly, We will contact you to resolve the incident.
No deliveries will be made on Saturdays and holidays..